Feedback
We value your feedback — including complaints
We’re committed to high-quality care that meets your needs. Please tell us what we do well, and where we can do better.
Our commitment
Every comment is heard
- Feedback and complaints are handled in confidence, fairly and promptly
- You have the right to an independent advocate of your choice — we’ll help you find one
- Your care will never be affected by making a complaint
- We use what you tell us to keep improving our service
Prefer paper?
Download our compliments and complaints form, then post it or hand it to a member of our team.
Download the form (PDF)
